Skip to content Skip to navigation

Kohl's Jumps In Bed with Amazon and Other News

Print Friendly and PDF
  • Photo courtesy of Kohl's

A few interesting developments are unfolding this week in the larger retail landscape.

A Major Retailer Heads to BK Court

Toys ‘R’ Us filed for Chapter 11 bankruptcy protection late Monday after vendors reportedly tightened credit terms heading into the holiday season.

Analysts say several factors have negatively impacted the company, including the rise of Amazon and competition from Walmart and Target; the decline of TV viewing by kids, who are watching more content on commercial-free streaming services so are not influenced by traditional advertising; and a heavy debt load from a previous buyout by private equity firms.

Toys ‘R’ Us, which has 1,600 stores globally and $11.5 billion in annual sales, plans to close some stores and make others more experiential, according to the Wall Street Journal.


A Major Retailer Jumps in Bed with Amazon

Kohl’s will begin offering free returns for Amazon customers in 82 of its stores starting in October, Kohl’s announced Tuesday morning.

The jaw-dropping news here is that Kohl’s will pack and ship the returns to Amazon for free regardless of the reason for return. The items don’t even have to be in “shipping ready” form – Kohl’s will handle all the packaging.

Kohl’s is even designating parking spots near the store entrance for Amazon return customers.

Kohl’s will offer this service, which could turn into a traffic driver for the retailer, in 82 stores in Los Angeles and Chicago.


Earlier this month, Kohl’s announced it is adding Amazon “smart home spaces” to 10 stores in the same regions.

The new spaces will offer Amazon devices, accessories and smart home devices such as Amazon Echo, Echo Dot, Amazon Fire TV, and Fire tablets. Amazon will staff the space.

Customers can also schedule an appointment to have an Amazon expert come to their homes to evaluate their needs and install smart home products.

In addition, Amazon will promote Amazon Home Services, which offers vetted access to local services providers like plumbers and cleaners.


More news

Last updated: : 10/19/2017 - 06:35

We talk with Jeff Donnelly, Owner of The Jolly Dog stores on St. John in the Caribbean, about the impact of the storms and plans for rebuilding 

Last updated: : 10/17/2017 - 08:19

The Stance CMO tells us about Stance's new line for women that launches at retail today

Last updated: : 10/16/2017 - 09:52

We have lots of photos of Wayward, an aspirational retail concept being tested by Zumiez that is focused on travel, adventure, and creative culture

Last updated: : 10/13/2017 - 14:33

An update on troubled SurfStitch, including its move into something similar to Ch. 11, the sale of some big assets, and more

Last updated: : 10/13/2017 - 12:52

Vans opened the doors of its new Costa Mesa headquarters to friends and family and lots and lots of people turned out for the party

Last updated: : 10/12/2017 - 09:47

We talk with Bob about several new key hires at the company, C3’s new corporate headquarters, which includes a retail component, and about what's new on the business side with Capita Snowboards, Union Binding Co. and Coal Headwear

Last updated: : 10/11/2017 - 11:42

The most recent Piper Jaffray Taking Stock with Teens survey shows some clear winners and losers

Last updated: : 10/10/2017 - 08:59

At this time of retail Armageddon, Zumiez is clearly grabbing market share. We immersed ourselves in the Zumiez world to find out how.

Last updated: : 10/10/2017 - 07:47

We talk with Rick Brooks about the state of retail, how Zumiez has adapted, and what he thinks is still to come as retail consolidation continues.

Last updated: : 10/09/2017 - 12:45

We spoke with sales reps and store owners about the aftermath of the storms and the outlook for upcoming seasons