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When I asked Bob Hurley how the company managed to rebound from difficult times five years ago, he turned the tables on me, in his charming way.
He described for the audience at our Feb. 11, 2011, Executive Roundtable how I had asked him when I was a newspaper reporter about those difficulties, and wrote about them.
And then he described how, from those missteps, Hurley regained its footing and found its focus.